FAQs

IS THE CURRENT SEASON SHIRTS GENUINE? 

Yes, these parallel imports are non-counterfeit goods, produced in and imported from another country, and sold legally.
The reason why we list these products is quite simple - to procure stock greatly reduced prices and pass these fantastic savings on to our customers! We also get factory overruns and rejects from time to time.

WHAT ARE PARALLEL GOODS?

Parallel goods can be defined as the act of importing and resale of genuine merchandise from another country that has been obtained from non-authorised distributors without the licenced distributors consent.

ARE THEY LEGAL?

Parallel/grey goods are sold legitimately in South Africa and are suitable for use in this country. It should not be confused with counterfeit goods. Parallel or grey goods are sold legitimately both locally and worldwide. They may, however, be distinguished by lack of an agreement between the seller and manufacturer/trade mark holder to sell the goods.  If the seller sells the goods despite not having such an agreement, the goods are known as parallel or grey goods.

CAN I CUSTOMIZE MY KIT ? 

Yes we can customize your kit with the name and number of your choice. On each product page there is a block which allows for customisation.

I HAVE RECEIVED MY KIT AND IT'S NOT THE RIGHT SIZE, WHAT SHOULD I DO?

We will gladly exchange any item without personalisation on it.

I HAVE RECEIVED A FAULTY KIT, WHAT SHOULD I DO?

We apologise in advance if the item you have received is faulty, this is never our intention! So that we can swiftly proceed with the next best course of action, we ask that you send a photo of the faulty item to our Customer Care Team, please also confirm your order number. You will be eligible for a full refund or new item, provided the item is still in stock.

YOU HAVE EVERYTHING APART FROM MY FAVOURITE CLUB, CAN I REQUEST SPECIFIC KITS?

We would love to hear from you and appreciate all feedback. We are working hard to expand our collection to ensure each and everyone can get their hands on their favourite club's retro kits. With this in mind, let our Customer Care Team, sales@classicshirts.co.za , know what we're missing and we will do the best we can to expand our collection for you!